We have several reconciliations that are experiencing this situation but attached is the log, resource config, and task config for our most simple reconciliation.
Here are some quick hit points to bring you up to speed:
- 4 worker threads
- Error occurs and task “freezes”
- Error occurs randomly
We have run this reconciliation many times where it finishes without error. However, recently it is becoming more frequent that the error occurs. When the error occurs, the task doesn’t end but if you look via the GUI it appears “frozen”. I’m hoping by looking at the error log you can provide some insight into what the reconciliation is doing when the error is encountered.
Thank you in advance for your assistance.